Delivery policy

General Information:

Speedex is a Same Day Courier based in Cork and Dublin, we operate the only scheduled service on the Cork-Dublin-Cork route Mon-Fri (excluding Bank Holidays) whereby we leave Cork and Dublin at 11.00am and deliver in both Cities as well as points in between before close of business the same day.

We currently deliver urgent samples for CUH to the major Dublin Hospitals as well as urgent documents for HSE South on Model Farm Road, we are proud to include Laya Healthcare, Bon Secours Group, Healthcare21, GE Healthcare, Fresenius Kabi, Lidl, HSE St Finbarrs, Musgrave Group and many more among the regular users of our service.

We also deliver throughout Cork City and County and the rest of Ireland on an ad hoc basis as required by our customers.

The advantage of our Same Day Service is the fact that once we pick up an item it remains in the vehicle until it is delivered at the other end, our drivers leave Cork and Dublin at the same time, meet half way, swap vehicles and return from whence they came. Overnight Couriers would use hubs and sorting depots meaning that items pass through several stages and are handled many times thereby increasing the risk of damage, loss or delays through mis-routing. Speedex deliver first time every time giving our customers complete peace of mind.

Collections:

Speedex offer a door to door service so we collect from your premises and deliver directly to the required location. Speedex fill out a delivery sheet for each delivery with all the relevant details to be used as a POD on delivery. We would require a name, address and contact details for both collection and delivery points along with any other relevant information, ie, “ring 1 hour before arrival” or such like. For deliveries on our scheduled Same Day Service between Cork and Dublin all collections would be pre 11.00am with exact time depending on the individual location.

Deliveries:

All deliveries (unless specifically requested by the customer) are made before close of business the day of collection. The position of an individual delivery on a drivers manifest is generally dictated by the address but should customers require a priority delivery that can be arranged at the time of booking (there is a cost attached to this service).

All deliveries are signed for on Speedex delivery dockets and on customer documentation if so required. Customers can request a confirmation of the delivery by text or email to be sent once the delivery has been completed, there is no charge for this service.

Speedex can deliver anything from an envelope up to three pallets, we also provide a bespoke service to customers requiring a dedicated service, we can provide a dedicated vehicle and driver for customers’ deliveries ensuring that no other goods are transported in the van and a direct delivery from A to B.

POD’s can be forwarded, if required, the day following the delivery at the latest.

General:

Speedex are fully Tax Compliant and have Goods in Transit Insurance for up €100,000.00 per load. Our fleet of vehicles are maintained and serviced to the highest standards and our drivers are fully GDP trained.

All prices quoted are exclusive of VAT.